IT Planning

Preparation prevents frustration.
When your business grows, so do your IT needs. It’s crucial to have a plan in place to make sure your technology infrastructure keeps pace. Adding employees? Expanding to new locations? Need remote access? These are just a few of the many questions we ask in our initial interview to determine what your needs are now – and a year from now.

Once we have a good idea of your business requirements, Clarity documents what you need to look out for, how we will address those items and a rough estimate of what it’s going to cost. No surprises means no sleepless nights. That’s a good thing when you have more important things to worry about – like taking care of your customers.

Once our clients go on a service contract with us, we provide them with an annual review. This allows for continual adjustment and scalability to ever-changing business needs.

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Mobility

Remote access has never been closer at hand.
Ever told a client, “I’ll have to get back to you when I’m in my office?” If so, there’s a problem with your IT infrastructure. Clarity’s technology experts can synch your phone to your calendar and contacts, making your information available to you anywhere in the world – even if that’s just from home. We also help you gain remote access to your computer and email. These solutions can be especially helpful to companies with multiple small locations or no central office at all. We can get everyone collaborating in the same systems, regardless of their location. Just because you’re out of sight doesn’t mean you have to be out of touch.

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Maintenance

Keeping everything running like a well-oiled machine.
Wouldn’t it be great if your computer system was monitored 24/7? If it detected a problem and you were notified immediately? At Clarity, we offer a monthly maintenance service that does just that. For a nominal monthly fee, we provide an application that’s installed on and monitors your server. If there’s a problem, Clarity is notified immediately. We then call you with the details and ask if you’d like us to act on it.

A free annual review also is provided to clients who have a server and who’ve done at least three hours of work with us during the year. We go through your server, looking at a variety of variables in order to make sure things are on track and you’re not experiencing any issues. Our annual review is documented – a written summary is provided with detailed explanations and recommendations.

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SPAM Filtering

Decluttering all the junk.
Tired of all the junk email? Paying employees to wade through spam? If so, you need to look into a better spam filtering solution. Clarity’s spam filtering solution offers a spam capture rate of 99.9% because it has 32 layers of filtering for each email. There’s no extra hardware required. And even if your server is down, unlike traditional environments, Clarity’s email solution will hold your email for up to 48 hours while continuing to attempt to deliver it. Nothing is ever deleted until you say so.

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Backup Solutions

What every forward-thinking business needs.
In today’s environment, business data is one of the most financially valuable items possessed by a company. Clarity can help you protect your important data, keeping it safe and secure, while ensuring it’s always accessible.

You can also choose to use our fully automatic offsite backup system. Storing data offsite protects you from disasters that can wipe out part of all of the data stored on your computer or server, such as floods, theft, electrical surges, fire, viruses and computer hardware failure. Because our servers are all located in the Valley, we can easily and quickly pull your data and restore your system in the event of a disaster.

Your data is encrypted before it leaves your PC or server and can’t be decrypted without your password. And we schedule automated backups when it’s convenient for you, so you never have to worry about missing crucial information.

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Security

Protection from within and without.
Security isn’t just about hackers and viruses. It’s about only giving people access to the things they need to do their jobs well. And nothing else. At Clarity, we go the extra mile to make sure your internal and external IT security is set the way you want – and need – it to be.

Internal Security
Don’t want your secretary accessing your HR files? We can make sure that won’t happen. Clarity works with you to determine what groups of people are in your company and what they’re each allowed to access on your network. For example, a group can be created for “secretaries” so if your secretary leaves and you hire someone new, we won’t have to figure out what your old one had access to.

External Security
People outside your business shouldn’t be able to access your company information. That’s why Clarity takes the appropriate steps to ensure you’re well protectedWe can deploy solutions that allow you to get reports about anti-virus updates and removals for your entire network. Maybe your company would rather deploy a gateway anti-virus solution that prevents viruses from ever coming into your network? Or maybe you’d like both? Clarity can help you navigate the confusing world of security and provide a solution that works hard for your company.

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